Background jobs disruption

Incident Report for Meroxa

Resolved

No further issues have been observed. Systems are fully operational.

Posted Jul 20, 2021 - 20:52 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 20, 2021 - 20:48 UTC

Monitoring

A fix has been deployed and appears to have addressed the issue.

Posted Jul 20, 2021 - 17:58 UTC

Update

We have identified the issue and are working on a resolution.

Posted Jul 20, 2021 - 17:25 UTC

Identified

At 13:44:31 UTC the background jobs server experienced an issue. As a result:
- Notification emails may be delayed
- Connector/Pipeline state updates may be delayed

We are actively working on restoring full service and will provide regular updates as we make progress.

Posted Jul 20, 2021 - 17:21 UTC

This incident affected: API, Authentication, Common Dataplane, and Dashboard.